All Good Garage Scheme members promise to perform services to a strict Code of Conduct and will always have a customer’s best interests at heart.
The fifth item on the Good Garage Scheme's Code of Conduct states the garage must “… make parts replaced during service or repair available for inspection by the customer.”
reputable garage should do this anyway, but motorists visiting a Good
Garage Scheme can be assured that they will be treated fairly.
you wish to see any parts that have been replaced during a service or
repair, it is your right to ask and the Good Garage Scheme member’s duty
to show the parts. It is all about building a relationship with the
garage. After all, you are entrusting them with one of the most
expensive items you own.
receive a checklist for work carried out as proof of a job well done and
have the opportunity to fill in a feedback card or online feedback
following your experience.
There are over 643,000 feedback entries on the Good Garage Scheme website offering
consumer choice when looking for a garage you can trust. Visit the Good
Garage Scheme’s website at http://www.goodgaragescheme.com and find a garage near you.