Good Garage Scheme member Lockwood & Greenwood in Ashton-under-Lyne has reached the
milestone of a massive 4,000 customer service feedback reports from
local motorists on the Good Garage Scheme website.
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Established in 1932, the family owned independent
workshop and motor dealer has long recognised the importance of providing
excellent customer service and value, as well as actively seeking customers’
views through the Good Garage Scheme’s feedback system. This commitment is reflected in Lockwood & Greenwood’s continuing success as the Good Garage Scheme’s Top National
Feedback Winner for 2012 and 2013 and in the fact that 99 per cent of the workshop’s new
customers are gained through personal recommendation.
David Greenwood, Lockwood & Greenwood’s Service
Manager, comments: “We are delighted to have been recognised as the Good Garage
Scheme’s Top National Feedback Winner for the second year in a row. The team at Lockwood & Greenwood is
dedicated to providing the highest standards of workmanship and customer
service and we’re not afraid of being proactive when it comes to seeking their
feedback to help us stay ahead of the game.”
Angelo Chillari, the Good Garage Scheme’s
Administrator, concludes: “Being named as the Good Garage Scheme’s Top National
Feedback Winner for the second year running, as well as a vast 4,000 feedbacks
from local customers is a fantastic achievement for Lockwood & Greenwood
and I would like to congratulate them on their hard work and success. These achievements highlight the importance
the Good Garage Scheme places on providing excellent customer service and
actively seeking their feedback to help us ensure we keep the needs of the
motorist at the centre of everything we do.”
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