Monday, 23 February 2015

Get Ready for Your MOT Test

An MOT test is required by law to check that a vehicle is roadworthy and safe for the environment. It is due once your car is three years old and then annually.
MOT Logo, Test Centre sign,

According to the Drivers and Vehicle Standards Agency (DVSA) the top three items to fail an MOT are:

1. Headlight Aim

2. Tyre Tread Depth

3. Windscreen wipers


Headlight aim might have been off if you replaced a headlight since your last MOT and it is higher or lower than the other. Check your lights before your test. All lights will be tested so ask a friend or neighbour to help you check your lights are working and replace any if possible beforehand.

mechanic, tyre, tread, depth, checkingTyre tread depth is easy to check with a 20p coin. If you can see the outer rim of the coin when you insert into the tyre grooves, they may need changing. Visit any Good Garage Scheme member garage to check if you are unsure.

Windscreen wipers do a tremendous amount of work and may need changing. This is something you can easily check and replace should they look worn. You can probably tell if they are not clearing the screen as smoothly as possible in bad weather but best to run your hand along to edge to check for cracks or wear.

Other items you can check before your test are seat belts, fluids in the car and bodywork.

Remember, an MOT is not a service. If you are looking to buy a car that has recently passed an MOT, ensure you also check when it was last serviced.

For more information about MOTs visit www.gov.uk/getting-an-mot/the-mot-test




Monday, 16 February 2015

Three Time Winners on Way to 5000 Feedbacks

The Good Garage Scheme would like to congratulate member garage Lockwood & Greenwood in Ashton-under-Lyne for once again winning the national prize for top number of feedback received in a year.
Lockwood & Greenwood, Feedback prizes, 2014, team photo at garage
The team at Lockwood & Greenwood celebrate highest number of feedback in 2014.


The garage received over 900 customer feedbacks in 2014 with a phenomenal star rating of over 98% with over 99% of their customers ready to recommend them to a friend or use them again. Lockwood & Greenwood have also picked up the regional prize for Top Feedback in 2014 as well.

Bryan Langton who runs the service reception ensures every customer receives a feedback card and lets them know how important their response is to the garage's membership of the Good Garage Scheme. He also ensures they receive a thank you in the post for using the garage for the service, repair or MOT. The email addresses collected with the feedback helps the garage remind their customers when the MOT or service is due on the vehicle.

Lockwood & Greenwood are currently on 4820 feedbacks and well on the way to reaching the next milestone of 5000, which will make them the second Good Garage Scheme member to do so. We look forward to celebrating later this year.

Congratulations to all of our Regional Winners for Top Feedback in 2014:

R M Services in Hathern, Loughborough
Surecar in Bristol
G & J Starkey in Stourbridge
Budget Autocentre in Stirling
Car Care of Kensington in London



Tuesday, 10 February 2015

Motorist Wins in Feedback Prizedraw


Good Garage Scheme, Feedback prize, winner, Kate Lawlor, Mimram Service Centre
Kate Lawlor receives £200 cheque at Mimram Service Centre
Lucky motorist Kate Lawlor has won £200 towards the cost of her recent car service at Good Garage
Scheme member garage, Mimram Service Centre in Hertford.

Kate’s feedback card was picked at random from over 25,000 customer satisfaction surveys submitted by member garages throughout the UK since September 2014.

Good Garage Scheme customers are encouraged to provide their feedback to help drivers visiting www.goodgaragescheme.com make an informed decision when choosing a local garage to service or repair their vehicle.

Ms Lawlor awarded Mimram Service Centre five stars for the helpfulness and attitude of the staff and the quality of their contact about the work being carried out on her car. Five stars were also awarded for their standard of work and her overall satisfaction with the Good Garage Scheme member.

Kate Lawlor commented: “I would definitely recommend John and his team at the Mimram Service Centre. Customer service is exceptional and before any work is commenced, it is always discussed with you before proceeding. I’m always satisfied with the work carried out and will only use this garage in Hertford.”

John Souidhou, owner of Mimram Service Centre, added: “We are delighted that one of our valued customers has won the Good Garage Scheme’s feedback prize and were equally pleased to have received such a glowing review. This positive report shows the importance that everyone at Mimram Service Centre places on providing our customers with an excellent service, as well as the hard work and dedication that’s needed to make this happen.”

The Good Garage Scheme awards two lucky motorists each year with a prize for filling in a feedback card after a service or repair. For your chance to Win Back the Cost of Your Service*, simply leave feedback on your next service or repair at a Good Garage Scheme member garage.

Visit www.goodgaragescheme.com and enter your postcode to find your local Good Garage Scheme workshop and view customer feedback. Smartphone users can also download a free iPhone or Android app to help them locate a nearby Good Garage Scheme member anywhere in the UK.

Friday, 30 January 2015

Don't Lose Your Grip on Salty Roads

As the Met Office issues yellow weather warnings of ice and snow for much of the country, roads are expected to be gritted to prevent snow from settling. The IAM’s chief examiner, Peter Rodger, is offering advice to motorists to cope better with driving on road surfaces that have been recently treated.

If weather conditions are severe in your area, you should take notice of police advice and simply not travel. However, in the exceptional circumstances where this is unavoidable, make sure you drive safely and with extra caution on icy roads.

Salt will often make the windscreen, headlights, number plate and rear parts of your car very dirty. Cars without headlamp washers, for example, will lose an estimated 40% of luminosity, and possibly all their focus in about 20 miles on a damp, gritted motorway. When travelling long distances it is advised that you stop regularly at service stations to clean your windscreen and headlights with a clean cloth. Or keep a filled litre or two of water in the car boot to give your lights, windows and mirrors a quick wash over – a handy investment to top-up your windscreen washer reservoir when needed too.

When driving on a busy road, avoid overtaking a gritting lorry as the road ahead may not be treated yet. If you have any doubt, don’t risk it. Never overtake a snow plough in heavy snow conditions.
While roads may be gritted to give you better traction some areas may not be completely treated, leaving ice patches exposed. You should therefore drive at a steady pace – ensuring the safety of you and your passengers.

It’s important that you keep your car clean throughout the winter as the salt in grit can cause external damage such as corrosion to any exposed suspension parts. Ensure that you thoroughly wash the underside of your car when you can to stop salt from settling.

Don’t forget to wash/rinse alloy wheels too; the smallest scratch can quickly become a large rust patch.

Rodger said: “Preparation is the key to avoiding a dangerous situation whilst driving in snowy or icy conditions. Don’t rely on the performance of your car systems to get you out of trouble – allow time, make sure you have good visibility all round and carry the right equipment.”


Peter Rodger is the IAM’s chief examiner
The IAM is the UK’s largest independent road safety charity, dedicated to improving standards and safety in driving and motorcycling. The commercial division of the IAM operates through its occupational driver training company IAM Drive & Survive. The IAM has more than 200 local volunteer groups and over 100,000 members in the UK and Ireland. It is best known for the advanced driving test and the advanced driving and motorcycling courses. Its policy and research division offers advice and expertise on road safety.
  
The Good Garage Scheme would like to thank the IAM for this week's welcome advice and would also like to add that motorists can download the Free Good Garage Scheme App before setting off in case they do run into any trouble.

Friday, 23 January 2015

Read How BEN helped Kate & Tim

Ben is the UK's dedicated charity for those who work, or have worked, in the automotive and related industries, as well as their dependants and is the chosen charity of the Good Garage Scheme.

At a recent charity ball held by BEN, Kate and Tim Weaver shared their story about how BEN helped them when they needed it. 

We are grateful for the permission to share the video of Kate speaking at the event and hope it will inspire those to give generously to BEN and also make those in the automotive industry aware of the help that is available to them.

For more information about BEN, please visit www.ben.org.uk.

Friday, 16 January 2015

Good Garage Scheme Supports Automotive Charity BEN

BEN is the chosen charity of the Good Garage Scheme.  The charity is dedicated for those who work, or have worked in the automotive and related industries, as well as their dependents.

Each year we make time at Christmas to visit the day care centre which closest to our Good Garage Scheme head office and send along a hamper for the centre to enjoy.
Arthur Wilson House in Coventry

It is wonderful to see what is available for those who need it and on the day of our visit, the staff were telling us how much the residents enjoyed their annual Christmas party on the previous day.

The centre offers a safe and comfortable place where anyone with a connection to the automotive or related industries can leave an elderly relative to be cared for during the working day. They also welcome those who are more independent who may benefit from socialising or taking part in organised activities and outings. The Centre has up to 25 members each day enjoying a range of entertainment, activities, games and trips to local attractions.

If you are interested in more information about BEN and the work they do or help they can offer, please visit www.BEN.org.uk.

Friday, 12 December 2014

What's in your favourite Christmas drink?

Did you know a glass of mulled wine contains the same calories as three pieces of chocolate orange?

Whilst Christmas is all about enjoying yourself, it’s important to keep an eye on what you’re drinking during the festivities so that you don’t regularly exceed the daily unit guidelines and put on any extra Christmas plump in the process.

Here is a handy guide to some popular Christmas drinks to help you stay within the guidelines and stop you from piling on the pounds.

Champagne
Units: 1.5 units in a 125ml glass
Calories: 89
Equivalent to: 2 pigs in blankets

Sherry
Units: 0.9 units in a small (50ml) thimble glass (17.5% strength)
Calories: 77
Equivalent to: small slice of chocolate log

Mulled wine
Units: 2.3 units in a 175ml glass
Calories: 134
Equivalent to: three pieces of chocolate orange

Irish cream liqueur (Baileys etc)
Units: 0.9 units in 50ml measure
Calories: 175
Equivalent to: two mini mince pies

Brandy
Units: One per (25ml) measure of 40% brandy
Calories: 61
Equivalent to: 3 cocktail sausages

If none of the above are your usual tipple and you'd like to know how many units and calories are in other alcoholic drinks, this unit calculator has all the information you need.

Still not sure about alcohol units? Watch this short video from Drinkaware.
 based on an average adult

This blog has been written with permission from Drinkaware, an independent charity working to  reduce alcohol misuse and harm in the UK.

The Good Garage Scheme would like to wish everyone a happy and safe holiday season.

If you are drinking alcohol,
please do not drive. 
It is not worth the risk.