
Jane Harrison, who runs the reception of the busy garage, ensures all customers are given an opportunity to send in feedback about the service they receive. Roger Coates, owner of RM Services, says that they monitor all feedback and contact customers if they receive less than 5 stars to find out what they could have done better for them for next time.
Well done and congratulations for an outstanding effort!
The Good Garage Scheme is now offering the opportunity for a lucky customer to Win Back the Cost of their service or repair up to £200. Visit www.GoodGarageScheme.com to find a garage near you.
No comments:
Post a Comment