Good Garage Scheme Car Servicing in Great Britain : Say Hello to Miles Better

Friday 1 June 2012

Say Hello to Miles Better

Thank you to all who participated in our “Name Our Star” competition.

We invited all Good Garage Scheme members, staff and our followers on Facebook and Twitter to come up with a name for the new star of our TV advertising campaign. We had some great suggestions including Gary Toogood, Frank, Carter Fix, Harry, Mike the Mechanic and even a Tarquin, but the popular choice was Miles Better.

Congratulations to Heidi Twigg, whose husband owns MT Cars Ltd in Whittlesey. MT Cars has been a member of the Good Garage Scheme since 2007 and has a five star feedback rating. Heidi came up with the name and won a free tank of fuel for her creative name.

Colin Austen presents cheque to Heidi Twigg. Also in photo: Mark Twigg, Chris Simpson and Kim Vawser

Miles Better will next appear on SKY television in June during the Good Garage Scheme's next national television campaign helping to spread the message, "It's like having a friend in the know!"

Follow Miles on Facebook here and also on Twitter: @MilesBetter_GGS

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Car Servicing Nationwide - What you should expect.

Car Service - What you should expect ?

When organising a car service, it's important that you establish what the service includes.

Some garages will change only your oil filter, others will carry out a full service. A good garage will follow a service checklist and give you a copy of that completed checklist as confirmation of a job well done. Good Garage Scheme members carry out your service incorporating the Industry Standard Service Checklist.

Does your car need a service?

Most modern cars only need a service once a year, but older cars require a service once every six months. The manufacturer's service handbook will set what is best for your car. The type of service you need will also be affected by how you use your car. For example, lots of short journeys where the engine does not have a chance to warm up properly will probably mean more frequent oil and filter changes.

Running faults and repairs

Ask to speak to a mechanic or technician about the problem. Explain the problem in as much detail as you can. If you can, include when the problem occurs, for example only when engine is cold, or after the vehicle has been left standing.

Collecting your car

Ask to view the old replaced parts and check that

• The bill is for the amount agreed, or is not significantly more than any estimate you were given.

• The work and parts are fully itemised (this will be proof of purchase if a problem occurs as a result of the work or replaced part fails)

• The service record book has been stamped with the garage stamp

Rather than replacing parts that are not fully worn out, a good garage will advise you when they will probably need replacing, based on the way you use your car.

For more information you can download an Industry Standard Service Checklist (PDF)

www.goodgaragescheme.com

Friday 1 June 2012

Say Hello to Miles Better

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Good Garage Scheme Car Servicing in Great Britain

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