Thursday 10 March 2011

Good Garage Scheme feedback awards winners announced.

The Good Garage Scheme has introduced a new top feedback award to congratulate garages that are striving to promote this cornerstone of the scheme by encouraging every customer that visits their garage to complete a feedback card.

An award has been presented in each of eleven regions. The winner of the North West regional prize, Granville Auto Centre in Lytham St. Anne’s, Lancashire, has also become the overall winner.

They have currently received over 2,700 feedbacks since joining the scheme in 2008. To read the feedback comments received from their customers please click here. It has been operating as a family-run business since 1993. For more information about this garage, you can visit their website

The winners of the other regional awards are listed below.
R M Services
East Anglia
M T Cars
East Midlands
Huttoft Service Station
North East
North London
Empire Garages
Cumming Automotive
Cresswell's Garage (Wokingham) Ltd
South East
Motorforce (Chichester) Ltd
South Wales
Nantgarw Garage
South West
Surecar Ltd

The Good Garage Scheme feedback system is vital to the scheme’s success. Customers of member garages are encouraged to complete a feedback card when visiting to have their car serviced or repaired. It helps ensure these garages are providing the highest standards of service to their customers by asking a number of questions about their visit.

The Good Garage Scheme website has so far received over 400,000 feedbacks from customers of member garages since being established in 2006. 

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