An award has been presented in each of eleven regions. The winner of the North West regional prize, Granville Auto Centre in Lytham St. Anne’s, Lancashire, has also become the overall winner.
They have currently received over 2,700 feedbacks since joining the scheme in 2008. To read the feedback comments received from their customers please click here. It has been operating as a family-run business since 1993. For more information about this garage, you can visit their website http://www.granvilleautocentre.co.uk/
The winners of the other regional awards are listed below.
Region | Winner |
Central | R M Services |
East Anglia | M T Cars |
East Midlands | Huttoft Service Station |
North East | Rovetec |
North London | Empire Garages |
Scotland | Cumming Automotive |
South | Cresswell's Garage (Wokingham) Ltd |
South East | Motorforce (Chichester) Ltd |
South Wales | Nantgarw Garage |
South West | Surecar Ltd |
The Good Garage Scheme feedback system is vital to the scheme’s success. Customers of member garages are encouraged to complete a feedback card when visiting to have their car serviced or repaired. It helps ensure these garages are providing the highest standards of service to their customers by asking a number of questions about their visit.
The Good Garage Scheme website has so far received over 400,000 feedbacks from customers of member garages since being established in 2006.
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