Monday 5 April 2010

R M Services reach Good Garage Scheme milestone

Loughborough-based garage R M Services has reached the 2,000 customer feedbacks milestone – a first ever for a Good Garage Scheme member.

Established in 1975, R M Services has provided 35 years of excellent service, including recovery, body repairs, and MOT testing. Since joining the Good Garage Scheme in October 2007, R M Services have received numerous glowing feedbacks including:

  • “I've moved a lot and had many garages. I can say this is easily the best”

  • “I have always had complete confidence in R M Services. The staff take great trouble to explain matters carefully and are always courteous and friendly”

  • “Literally saved my life - my brake lights had gone and although I didn't have an appointment they took the car straight in to sort it out”

R M Services believe customer service is paramount and have placed customer satisfaction at the heart of their business. Roger Coates said “Without feedback I have no idea what my customers thoughts are on the service I offer. How then can I improve? It shows customers that I have a commitment to customer care”.

The Good Garage Scheme would like to congratulate R M Services for reaching this important milestone, and look forward to the future supporting them.

R M Services Good Garage Scheme Page
R M Services Website

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