Congratulations to Granville Auto Centre, a member garage based in Lytham St Annes, Lancashire, who have scooped the Good Garage Scheme's national prize for this year for the most feedbacks on the Good Garage Scheme website.
The award was introduced a year ago to congratulate garages that are striving to promote this cornerstone of the scheme by encouraging every customer that visits their garage to complete a feedback card. They also scooped last year's award due to the outstanding quantity of feedback they receive.
Awards have been presented in each of eleven regions, which will be announced shortly.
Granville Auto Centre have currently received over 3,800 feedbacks since joining the scheme in 2008. To read the feedback comments received from their customers please click here. It has been operating as a family-run business since 1993. For more information about this garage, you can visit their website http://www.granvilleautocentre.co.uk/
The feedback system is vital to the scheme’s success. Customers of member garages are encouraged to complete a feedback card when visiting to have their car serviced or repaired. It helps ensure these garages are providing the highest standards of service to their customers by asking a number of questions about their visit.
The Good Garage Scheme website recently surpassed the milestone of half a million feedbacks from customers of member garages since being established in 2006. Many thanks to all the garages that have helped us achieve this milestone.