Thursday 27 May 2010

Less than a year after opening, Good Garage Scheme member Proalfa win prestigious FSB Service Excellence Award

Alfa Romeo specialist Proalfa Garage is less than a year old, but since setting up in June 2009, the Watford-based garage has significantly raised standards for garages and workshops around the UK.

Earlier this month, owners Chris Charalambous and Luis Guerreiro had their specialist knowledge and commitment to providing a fair and honest service recognised by the 2010 Federation of Small Businesses (FSB) Hertfordshire Small Business Awards. After a tense wait at the FSB Awards ceremony at Tewinbury Farm Hotel, Proalfa picked up two awards, winning the Service Excellence Award and were runners-up in Best New Business.

The Service Excellence award was focused on delivering the best customer service, going above and beyond the call of duty and making sure customers have the best experience possible. Owner Chris Charalambous expressed that the Good Garage Scheme’s feedback has helped their business to win the two prestigious awards, and mentioned the scheme in his acceptance speech.

He explained “We have put our heart and soul into this business and our main aim is to make sure we give the best service possible to all of our customers. When putting together our entry, we made sure it had every single bit of feedback we had collected from our customers since we opened our doors”.

The Good Garage Scheme would like to congratulate Proalfa on their tremendous achievement and look forward to continuing to support them in the future.

Proalfa's Good Garage Scheme Page
Proalfa Website 

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