Showing posts with label repair. Show all posts
Showing posts with label repair. Show all posts

Tuesday, 28 November 2017

Motorist Wins £200 Good Garage Scheme Prize

Presentation photo with Good Garage Scheme regional manager and winner at Saunders Abbott
Good Garage Scheme winners find it hard to believe that they have won money back on a car service or repair for simply filling in a feedback card, but that's exactly what happened to Mr Fitzsimons recently at Saunders Abbott garage at Sidcup, Kent.

Mr Fitzsimons' feedback was chosen from over 9000 entries in the Good Garage Scheme's national prize draw.

He awarded the garage with five stars for the service received and commented:
"Your garage fixed a reoccurring fault on our previous Fabia. Other local Skoda agents where not even able to diagnose a problem and twice charge me £27.00 to report "no fault found". I will not use them again as they could not fix a problem I had described in detail. You fixed it easily first time!"

The Good Garage Scheme has awarded three lucky motorists with this prize so far this year with one more prize draw before Christmas.

The next time you need a service, repair or MOT,  visit www.GoodGarageScheme.com and read the feedback from previous customers.

It's like having a friend in the know!








Monday, 23 January 2017

Ford Tops Good Garage Scheme Searches in 2016

With just under half a million searches on the the Good Garage Scheme website in 2016 from motorists looking for a garage they can trust, our research can reveal that most visitors were looking for someone to service or repair their Ford.

Visitors looking for a local garage to service, repair or carry out an MOT on their car can visit www.GoodGarageScheme.com to find a list of local garages and then read previous customer reviews to make an informed choice before booking in the car for work.

Motorists are able to book an appointment with ease through the website's online booking system and the garage will confirm the requested date and time.

The Top 10 cars searched on GoodGarageScheme.com in 2016 were:
  1. Ford
  2. Volkswagen
  3. Vauxhall
  4. BMW
  5. Audi
  6. Renault
  7. Mercedes
  8. Peugeot
  9. Honda
  10. Toyota
If you haven't found your local Good Garage Scheme member, visit www.GoodGarageScheme.com or download the free app for your next car service, repair or MOT and budget for your next service with a Good Garage Scheme Service Plan.

It's like having a friend in the know!

Monday, 16 February 2015

Three Time Winners on Way to 5000 Feedbacks

The Good Garage Scheme would like to congratulate member garage Lockwood & Greenwood in Ashton-under-Lyne for once again winning the national prize for top number of feedback received in a year.
Lockwood & Greenwood, Feedback prizes, 2014, team photo at garage
The team at Lockwood & Greenwood celebrate highest number of feedback in 2014.


The garage received over 900 customer feedbacks in 2014 with a phenomenal star rating of over 98% with over 99% of their customers ready to recommend them to a friend or use them again. Lockwood & Greenwood have also picked up the regional prize for Top Feedback in 2014 as well.

Bryan Langton who runs the service reception ensures every customer receives a feedback card and lets them know how important their response is to the garage's membership of the Good Garage Scheme. He also ensures they receive a thank you in the post for using the garage for the service, repair or MOT. The email addresses collected with the feedback helps the garage remind their customers when the MOT or service is due on the vehicle.

Lockwood & Greenwood are currently on 4820 feedbacks and well on the way to reaching the next milestone of 5000, which will make them the second Good Garage Scheme member to do so. We look forward to celebrating later this year.

Congratulations to all of our Regional Winners for Top Feedback in 2014:

R M Services in Hathern, Loughborough
Surecar in Bristol
G & J Starkey in Stourbridge
Budget Autocentre in Stirling
Car Care of Kensington in London



Friday, 25 April 2014

Collecting Your Car After a Service

All Good Garage Scheme members promise to perform services to a strict Code of Conduct and will always have a customer’s best interests at heart.
good garage scheme, checklist, mechanic, car, service

The fifth item on the Good Garage Scheme's Code of Conduct states the garage must “… make parts replaced during service or repair available for inspection by the customer.”
Any reputable garage should do this anyway, but motorists visiting a Good Garage Scheme can be assured that they will be treated fairly.

If you wish to see any parts that have been replaced during a service or repair, it is your right to ask and the Good Garage Scheme member’s duty to show the parts. It is all about building a relationship with the garage. After all, you are entrusting them with one of the most expensive items you own.

You will receive a checklist for work carried out as proof of a job well done and have the opportunity to fill in a feedback card or online feedback following your experience.

There are over 643,000 feedback entries on the Good Garage Scheme website offering consumer choice when looking for a garage you can trust. Visit the Good Garage Scheme’s website at http://www.goodgaragescheme.com and find a garage near you.

Friday, 24 January 2014

Leave Feedback And Win

Having a service or repair carried out at a Good Garage Scheme member garage may not cost you a penny.

Every customer who leaves feedback with comments after having had work done at a Good Garage Scheme member garage is in with a chance to win the cost of the service or repair back*.

It couldn't be easier, and there are three ways to leave feedback:

1. Fill in a feedback card you receive with your documentation.
2. Visit the Good Garage Scheme's website
3. Download the Good Garage Scheme's free App and leave your feedback there

There are over 629,000 feedback items from previous customers listed on the Good Garage Scheme website so that motorists can make an educated decision before they take their car to a garage for a service.

The Good Garage Scheme will award two lucky customers up to £200 each for the cost of a service or repair this year.

Visit GoodGarageScheme.com to find a garage near you.

*Terms and conditions apply. The winners will receive up to £200 for the work carried out.

Monday, 2 December 2013

Save Money On Your MOT


The MOT test was originally called the "Ministry Of Transport test", it is now simply called an MOT. All MOT Testing Stations are regulated by the newly named Driver and Vehicle Standards Agency (DVSA), which replaces both the Driving Standards Agency and VOSA. According to the government-run DVSA, you must keep any vehicles driven on the road in a roadworthy condition and records are updated on a database. The MOT test checks that your vehicle meets road safety and environmental standards.  An MOT is required when a car is three years old (four years in Northern Ireland) and then annually after that.

As we all know the MOT test fee itself is not the most worrying cost but rather the repairs required  in order for your vehicle to pass the test.

A vehicle that does not have a valid MOT test certificate has its registration details automatically passed on to the Automatic Number Plate Recognition (ANPR) of police vehicles. Certain static road-side cameras use ANPR too. An invalid MOT may also be an excuse for an insurance company to not honour a claim.

Here are some simple tips from the Good Garage Scheme to help keep the costs down:

Service your car regularly
An MOT test is NOT the same as having your vehicle serviced and does NOT check its general mechanical condition.The best way to avoid costly repair bills at MOT test time is to keep your vehicle in tip-top condition with regular checks and servicing.

Offers
Look for garages that offer discounts on servicing when MOTs are booked at the same time.

Check the lights
One in five vehicles fail MOTs due to an inoperative light bulb. Walk around to check your car's indicators and headlights, front and back. Ask for help from a friend or neighbour with checking your reversing light.

Be an early bird
Have an MOT test in the month before the current certificate ends. The new certificate will expire exactly a year from the existing one's end date (the earliest date you can do this is printed on your test certificate) so that you benefit. If you have the MOT test more than a month before the MOT's due date,  it will expire exactly a year later, meaning you lose out.

For more information about MOTs visit the Good Garage Scheme website.


Friday, 20 September 2013

MOT Repairs Costing UK Motorists Billions

According to recent research from Allianz Your Cover Insurance, two in five cars fail their MOT test every year in the UK. Motorists are then reported to pay more than £2 billion in repairs and the cost of a second MOT to get their vehicle back on the road.

Here are the Top 5 reasons vehicles didn’t pass their MOT according to Allianz Your Cover's research:
  • Damage to tyres (28%)
  • Problems with the exhaust (17%)
  • Windscreen wiper blades need replacing (14%)
  • Defective headlights (12%) 
  • Brake lights not working (10%)
Not only do these items cost motorists money in MOT bills and repairs, but damaged tyres and dysfunctioning brake lights are a real danger to all motorists. These are items that car owners should regularly check, but most of us lead busy lives and do not find the time.

Your local Good Garage Scheme member would be happy to check your tyres, lights, windscreen wipers and exhaust and advise if any need replacing. Simply visit www.GoodGarageScheme.com and find a local trustworthy garage. The Good Garage Scheme website has over 600,000 customer reviews so that you can read feedback from previous customers before you visit.

It's like having a friend in the know!

Friday, 10 May 2013

Good Garage Scheme to Appear on SKY TV


With the catchphrase ‘It’s like having a friend in the know’, the latest Good Garage Scheme advertising campaign will run on SKY television from 13th to 24th of May. The advertisement will appear over 300 times during the two week period reaching millions of viewers.

The new campaign follows previous successful campaigns on ITV 1, ITV 2 and DAVE, reminding motorists how easy it is to find a garage they can trust for their next service, repair or MOT. After all, a car is probably the second most expensive item owned by a consumer after the home. Why not shop around for someone you can trust to look after it?

Simply add your postcode or town name to www.GoodGarageScheme.com to find a garage near you. You can then view feedback from previous customers to help you make the final decision. With over half a million feedbacks online and thousands of garages across the UK, there is sure to be a garage to suit your needs.

Anndi Sheppard, Marketing Manager of the Good Garage Scheme, said: “Our previous  advertising campaigns have been major successes in both raising awareness of the Good Garage Scheme and generating business for members. We are confident our latest campaign will help us build on that success in reaching the widest possible audience.”


The Good Garage Scheme was launched in 2006 and is now widely accepted as a mark of quality for independent garages across the UK. Good Garage Scheme garages are recognised as providing exceptional service to their customers based on a rigorously monitored mandatory code of practice. 
Why not download the Good Garage Scheme's free app for the next time you need a service, repair or MOT? It's like having a friend in the know.