School Days at Empire Garages

photo courtesy of Empire Garages

The team at Empire Garages in Enfield hosted over 90 four year old children from a local school over a week in January and we are not sure who enjoyed it more, owner, Ajay Gokani and his team or the children!

The teacher’s aim for the visit was for the children to see the tools a mechanic uses, a car engine, ask questions and learn about fuel. 

They were able to view basic car maintenance, a tyre change and a ramp in operation before going home with a goody bag from Empire Garage which included colouring in pages featuring the Good Garage Scheme’s Miles Better. 

All of the children were also awarded with a Good Garage Scheme Trainee sticker.

Well done to the team at Empire for their initiative and for supporting their local community.

Empire Garages have been a member of the Good Garage Scheme since 2007 and are an award winning garage. 

Congratulations to Empire Garages

Good Garage Scheme member Empire Garages in Enfield have had reason to celebrate.

The team at Empire Garages recently attended the Federation of Small Business Awards Ball at the Connaught Hotel in London as award finalists.

The Federation of Small Businesses (FSB) has 200,000 members and is the largest business organisation in the UK.  Boris Johnson's Deputy Mayor of London, Kit Malthouse, gave an inaugural speech and presented the awards. The gathering included political and business leaders and the category finalists.

Empire Garages' entry was scrutinised by a panel of ten judges and they were short-listed to the top six in the Customer Service Excellence Category. On the night Empire was awarded the winners' trophy.  A team of ten colleagues were present and the table was given a bottle of champagne to pop open and celebrate the night.

Team Empire kindly phoned the Good Garage Scheme's marketing manager the next day with the great news and thanked everyone for the support which they say has helped to achieve the award.

Ajay Gokani, owner of Empire Garages, said, "The feedback received from Good Garage Scheme customers really helps keep the team motivated."
 
Well done and many congratulations to Ajay and Team Empire!

Good Garage Scheme Member in BBC Programme

Ajay Gokani, owner Empire Garages

Empire Garages in Enfield, Middlesex has been involved in an episode of the current series, "Don't Get Done, Get Dom" which is due to air on BBC One on 3rd May at 11am.
Don't worry if you are unable to watch it on Friday - the programme will be available to view on BBC iPlayer.

Ajay Gokani, owner of Empire Garages, was approached by the BBC's research team and participated in two hours of filming. As the programme investigated a garage that did not treat a customer fairly, Ajay was on hand to offer advice to viewers on how to best to protect themselves.

Ajay commented, "After the two hours filming, there was a worry that the final version may have only been sensationalist, so it was good that the editors kept a few very important messages to consumers in the brief, edited version:

• Regular servicing is very important
• Use review websites to make educated choices about the garage you use
• Ask what is included in a service. The word 'service' should have a defined structure such as a service schedule

All of these are important messages that have always been endorsed by the Good Garage Scheme."

Even more good news for Empire

Not only are they stars on the television, they have also been shortlisted for the Motor Trader Industry Awards for 2013 and are now in the running for the "Independent Garage of the Year Award". We are not surprised that the Industry has recognised Empire to be one of the best garages in the UK and wish them all the best in the competition. Congratulations Empire!